Whether you’re coming to Cheddar to see the spectacular Gorge, the beautiful Caves or to watch us make cheese, please make sure you try to fit in all three! Each has its own beauty and wonder.
OUR VISITOR CENTRE
“We have just spent a glorious day popping in and out watching the cheese making. We wanted to thank the whole team but in particular Will (cheesemaker) who was engaging, informative, and took time to make himself available to answer questions. His interaction with children of different Nationalities was also very notable” Kate and Ted McGrath
We openly welcome guests to our working Dairy and Visitor Centre. This is where the genuine magic of our transformation of fresh raw milk into curds and whey takes place. And you can watch the whole process, from start to finish.
Our Visitor Centre combines a viewing gallery where you can watch the cheesemaker ‘in action’ throughout the day plus windows into one of our Maturing Stores and Packing Room. We have a display of objects associated with cheesemaking over the years with some interesting photographs and educational facts. Guests are able to watch any part of the authentic cheese making process as well as watch where we select and prepare our whole cheeses for sale. A continuous DVD (approx 18mins ) shows the whole process from beginning to end. Detailed information and illustrations about each stage is displayed on the walls too
The Visitor Centre is open 7 days a week from 10 am. The milk arrives prior to this and will already have started its journey into curds and whey. Throughout the day, various parts of the process can be viewed, culminating in filling the cheese moulds at around 3.15pm.
We produce our cheese by hand, in open vats, using traditional methods. Watch our talented cheesemakers transform a vat-full of local milk into traditional, cloth-bound cylinders of cheese every day.
Our staff are on hand to answer any questions you may have and to help you make the most of your experience and visit. Please have a look at some of our reviews to read what others have enjoyed. Please continue reading below for additional information concerning group bookings.
GROUP BOOKINGS INFORMATION
Our rates for 2019 are £1.85 per person for pre-booked groups of 20 or more, for less than 20 people the price is £2 each.
For any one group, one person in every 30 is admitted free of charge.
Our shop is open all year round for cheese tasting and making purchases of our authentic Cheddar cheese. The Visitor Centre at the back of our shop where the cheese making process can be watched from our viewing gallery. We are open everyday from 10am.
The real-time cheese making process takes around 7 hours from start to finish. The ‘live’ action will depend on what time you visit, although we do run a company film showing the whole process which everyone loves!
When you arrive our Guide will welcome you and take you to our viewing gallery. We can answer any questions you may have before running our DVD Film (English or French if required), which provides a little background information about us plus shows the cheese make process from start to finish – which takes around 15 minutes. Your visit will then be followed by cheese tasting in our shop!
We welcome Guide Dogs of course, but unfortunately, due to the nature of what we do in our Visitor Centre, we are unable to allow any animals into this area. We do have a courtyard where someone can sit with dog/dogs.
We have a coach drop off and pick up point only directly outside our shop. Several coaches use this parking bay during the day so it is important that coach drivers do not leave their coaches parked here for the duration of the visit. Coaches can be parked further up the Gorge but that may be subject to a parking charge by The Cheddar Gorge Caves.